Please read these frequently asked questions before sending us a message.

What if I am not at home when the order arrives?
You will receive a confirmation from us, stating the delivery time of your order so you will be able to arrange for someone to be home when the representative comes by. You will also be called when the representative is on his way to you. Redelivery after a failure to have someone at the shipping address to receive the order, will be at a cost.
How long does delivery take?
Delivery time varies based on products ordered, shipping address and the delivery option chosen. However, we guarantee to deliver all orders 2 working days, after the order is placed.
Are there any extra delivery charges?
Yes, there are sometimes extra delivery charges. This will depend on the value of your order and location. During the checkout process, you will be informed of the relevant delivery charges.
Do I have to be member to use this service?
Anyone can use our service. However, you will be required to create a FREE account in order to complete your order. Your previous orders will be captured in our system, it will save your delivery and billing addresses as well as other preferences.
Can I use the Digital Usb Dvb-t Stick in a Village?
Yes, once your area is close to the Digital Terrestrial Tower, irrespective of the location, you can access your digital channels with ease.
Where can I locate you?
We are currently based in Accra and Kumasi
Where can I locate you in Kumasi?
We are at Adum behind the old Melcom building.
Where can I locate you in Accra?
Our shop is at the Kasoa Interchange, on the Bawjiase New Market Road.
Do you do payment on delivery?
Yes, if you are in Accra or Tema, our delivery service person will bring your order to your doorstep at a small fees. You will pay on delivery.
Do I pay on delivery if I am within Accra or Tema?
Yes, you will make the pay of the cost of item in addition to the delivery charge to the dispatched rider.
Can I use the TV stick outside Ghana?
Yes, the Dvb-t/Dvb-t2 Tuner can be used in other countries where there is DTT service.
Can I make an order if I am outside Ghana?
Yes, we will package it with your particulars and send it through DHL or EMS to your address while you make payment through Money Gram or Western Union or PayPal.
What is the difference between the Dvb-t and the Dvb-t2 stick?
The Dvb-t and Dvb-t2 are all digital platforms. The dvb-t2 is more advanced and very stable. More digital tv stations can be found on the Dvb-t2. Currently in Ghana, you can access over 60 HDTV channels on the Dvb-t2. The Dvb-t can only access 28 HDTV channels.
Can I make an order if I am outside Kumasi or Accra?
Yes, we can package your order nicely with your name, phone number and location, and give it to either an OA bus, VIP bus, Ford Vans, Metro Mass Bus or others. Particulars of the vehicle and driver will be provided to you while you wait patiently for its arrival. Kindly keep your line active when you make an order till you receive it.
What is the difference between the Dvb-t and the Dvb-t2 stick?
The Dvb-t and Dvb-t2 are all digital platforms. The dvb-t2 is more advanced and very stable. More digital tv stations can be found on the Dvb-t2.Currently in Ghana, you can access over 60 HDTV channels on the Dvb-t2. The Dvb-t can only access 28 HDTV channels.
Payment Options
We allow a number of modes of payment so shoppers can opt for the options that suit them best. You can pay for your orders with any one of the following options  For Domestic: Mobile Money: You can pay for your order using MTN Mobile Money (0545506144) or Tigo Cash (0578848893).  For International: Money Gram/ Western Union/PayPal